
Cognizant, the US-based IT company with a large presence in India, will acquire the US-based Thirdera to boost ServiceNow business. The American software company ServiceNow develops a cloud computing platform to help companies manage digital workflows for enterprise operations.
The acquisition is expected to close in January 2024. Financial details were not disclosed.
Acquisition is expected to add more than 940 employees to Cognizant’s ServiceNow Business Group, creating one of the largest aggregations of ServiceNow professional certifications globally.
Cognizant and ServiceNow have expanded their strategic partnership since Cognizant’s acquisition of ServiceNow consultancy Linium in 2021, including a June 2023 announcement regarding a strategic partnership to drive AI-driven automation and the path toward building a $1 billion combined business, as well as the launch of an AI-powered service assurance offering for the telecommunications industry.
Thirdera is an Elite ServiceNow Partner specialising in advisory, implementation and optimisation solutions related to the ServiceNow platform, with a focus on emerging enterprise workflow products. As part of the acquisition, Thirdera’s ServiceNow training platform, Thirdera University – one of the world’s largest – is expected to play a central role in credentialing resources to fulfil growing demand in the ServiceNow ecosystem, says a release.